What we make
2sra3 connects to the WhatsApp number a business already uses. When a customer writes, it answers within seconds with the business’s welcome message and a personal link to its online store. The customer orders on that page, with no app and no password, and the order arrives in the merchant’s dashboard and mobile app complete and ready to accept. Confirmations and updates then reach the customer in WhatsApp.
The problem we care about
Plenty of businesses sell on WhatsApp, and the chat is also where orders get stuck. Catalogs are typed by hand, addresses get lost between voice notes, and busy hours mean slow replies. We built 2sra3 to remove the typing and the guessing, and to keep the customer in the app they already use.
Who it is for
Online stores, fashion and accessory sellers, home-service providers, salons, restaurants and cafés, grocers, pharmacies, home businesses and anyone else whose customers message them to order or book. You can see the full list on the homepage.
About these guides
The guides on this site are written by the 2sra3 team for people who sell in chat. They describe how online ordering generally works and what tends to go wrong, whether or not you use our product. We link to the sources of any outside figures and we update a guide when something in it changes. They are general advice, not legal, tax or financial advice.
Independence
2sra3 is an independent service. It is not affiliated with, endorsed by or sponsored by WhatsApp or Meta. WhatsApp is a trademark of WhatsApp LLC.
Talk to us
Questions, feedback or something not working? See the contact page. Our privacy policy explains how data is handled.